W Punta de Mita

the hotel is comfortable and beautiful. The staff is very kind and helpful. Everyone there made us feel like we were home.

I visited this location several years ago and found the service level unacceptable. After my initial trip, I vowed never to return there. However, when I learned that a friend of mine was going for business, I decided to give them a second chance. This time, I am so happy that I went! Upon arrival, I could feel a different energy; the staff was very accommodating, and I learned that they have been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services, etc. Also, the beach is beautiful!

The Spice Market Restaurant and location. Mr Hector Hernandez was a great concierge.

Absolutely beautiful property, peaceful, decor was lovely ( especially the tile work )and every staff member we encountered was SO wonderful!! EXCELLENT staff! Especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar at the bottom of the stairs

The service is outstanding! Stuff are genuinely nice and helpful!